Our motto at Sunset Safaris is "Customer Service Excellence". From the first moment you contact us, till we bid you farewell on your journey back home, you will appreciate how we have fully catered for all your needs and requirements. The key to our customer service lies in the skill, commitment and experience of our staff and the use of outside service providers with the same level of professionalism.
Every tour guide we employ on our escorted tours is registered with the South African Tourism Board, as a national and/or regional operator that has proved themselves for their knowledge, service and operational skills. The lodges we have in our portfolio also employ only qualified wildlife guides that make every minute in the bush worthwhile. Their knowledge of nature and wildlife are truly astounding.
When on the move we only make use of the best travel partners - be it in the air or on the ground. For inbound, outbound and local flights our well-known and large airline partners are used. South African Airlines (SAA) has won the "Best airline in Africa" and "Best airline to Africa" awards almost back-to-back over the last twenty years. SAA is also a Star Alliance member linking it to 20 of the biggest international airlines, inter alia Lufthansa, Singapore Airlines, SWISS and United Airways. This affords us a worldwide reach in quality air travel. For our overland traveling our small and bigger coaches conforms to our strict guidelines for quality, exceptional comfort and safety. Even our drivers are hand-picked(escorted tours).
Because South Africa is regarded as a developing country, its exchange rate is extremely favourable to tourists from most countries in Europe as well as the USA. Visitors can therefore enjoy a full package, escorted tour at much less than the cost of holiday destinations in other parts of the world.
The team at Sunset Safaris believes that we sell a unique product - dedicated to provide our clients with the best Southern Africa has to offer in terms of luxury travel, accommodation and unique experiences. We are there every step of the way, making sure that your personal needs are fully met.
